Terms of Service

Please read these Terms of Service carefully before using the website pizzaseasons.digital or placing any order with Seasons Pizza. By accessing or using our website, mobile platform, or any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Seasons Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzaseasons.digital, including any subdomains, related mobile applications, online ordering systems, loyalty programs, promotional platforms, and all other services offered by Seasons Pizza (collectively, the "Services").

By visiting our website, creating an account, placing an online order, subscribing to any newsletter or promotional communication, or otherwise engaging with our digital or in-person services, you expressly agree to these Terms. Your continued use of the Services after any modification to these Terms constitutes your binding acceptance of the revised Terms.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use any component of our Services, regardless of whether they complete a purchase or registration. If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms.

You must be at least eighteen (18) years of age to create an account, place orders involving alcohol (where applicable and permitted by law), or enter into binding agreements under these Terms. If you are under the age of eighteen (18), you may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

2. Description of Services

Seasons Pizza is a food service business operating in the United States, specializing in the preparation, sale, and delivery of pizza and related food and beverage products. Our Services include, but are not limited to, the following:

• Online Ordering: Customers may browse our menu, customize food and beverage orders, and submit orders for delivery, carryout, or dine-in through our website at pizzaseasons.digital.
• Menu Browsing: Access to a digital menu displaying current food offerings, pricing, nutritional information where available, and promotional specials.
• Account Management: The ability to create and manage a personal user account, including saved addresses, payment methods, order history, and loyalty rewards.
• Promotions and Loyalty Programs: Participation in special offers, discount programs, reward points, and seasonal promotions as made available by Seasons Pizza from time to time.
• Customer Support: Access to our customer support team via email, phone, or other communication channels for assistance with orders, complaints, refunds, and general inquiries.
• Third-Party Delivery Integration: Where applicable, we may partner with third-party delivery platforms or courier services to fulfill delivery orders. In such cases, the third-party provider's terms and conditions may also apply.
• Marketing Communications: With your consent, we may send you emails, SMS messages, or push notifications containing promotional content, order updates, or service announcements.

Seasons Pizza reserves the right to modify, suspend, discontinue, or expand any aspect of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

Menu items, pricing, availability, and hours of operation are subject to change without notice and may vary by location. Seasonal and limited-time offerings are available only while supplies last.

3. User Accounts and Registration

To access certain features of our Services, including online ordering and loyalty program participation, you may be required to register for an account. When creating an account, you agree to provide accurate, current, and complete information and to promptly update such information to keep it accurate and complete.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to immediately notify Seasons Pizza of any unauthorized use of your account or any other security breach by contacting us at [email protected]. Seasons Pizza shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

You may not create more than one (1) personal account, transfer your account to another individual, or use another user's account without their express written permission. Seasons Pizza reserves the right to suspend or permanently terminate accounts that are found to be in violation of these Terms.

4. User Obligations and Prohibited Activities

By using our Services, you agree to comply with all applicable federal, state, and local laws and regulations, including without limitation those of the United States and the state in which you are located. You further agree to use our Services only for lawful purposes and in a manner consistent with these Terms.

4.1 User Obligations

You agree that you will:

• Provide truthful, accurate, and current information when registering, placing orders, or contacting customer support.
• Use the Services only for personal, non-commercial purposes unless expressly authorized in writing by Seasons Pizza.
• Ensure that any orders you place reflect a genuine and lawful intention to purchase.
• Comply with all applicable food safety and public health guidelines when collecting or receiving orders.
• Treat Seasons Pizza staff, delivery personnel, and other customers with respect and courtesy.

4.2 Prohibited Activities

You expressly agree that you will NOT:

• Use the Services for any fraudulent, deceptive, or illegal purpose, including submitting false orders, chargebacks without basis, or providing false payment information.
• Attempt to gain unauthorized access to any portion of our website, servers, databases, or network infrastructure.
• Transmit or upload any virus, malware, spyware, ransomware, or any other harmful or disruptive code or program.
• Use automated scripts, bots, scrapers, crawlers, or any similar tools to access, monitor, or copy our website content without prior written consent from Seasons Pizza.
• Reproduce, duplicate, sell, resell, or exploit any portion of our Services for commercial purposes without our express written authorization.
• Post, transmit, or share any content that is unlawful, defamatory, obscene, harassing, threatening, discriminatory, or otherwise objectionable.
• Misrepresent your identity, affiliation, or purpose when interacting with our Services or contacting our staff.
• Interfere with or disrupt the integrity or performance of our Services or the experience of other users.
• Collect, harvest, or compile any user data or personally identifiable information from our Services without authorization.
• Abuse promotional codes, loyalty program rewards, or discount offers in a manner inconsistent with their intended use or in violation of their specific terms and conditions.
• Place orders on behalf of another person without their consent or place orders with the intent to harass any individual or business.

Violations of these prohibitions may result in immediate account suspension or termination, cancellation of pending orders without refund, and potential civil or criminal liability under applicable federal and state law, including the Computer Fraud and Abuse Act (18 U.S.C. § 1030), the Federal Trade Commission Act (15 U.S.C. § 41 et seq.), and other relevant statutes.

5. Intellectual Property Rights

All content, materials, and features available on or through the pizzaseasons.digital website and related Services are the exclusive property of Seasons Pizza or its licensors and are protected by applicable intellectual property laws, including United States copyright law (17 U.S.C. § 101 et seq.), trademark law, trade dress protections, and other proprietary rights.

This includes, without limitation, all text, graphics, logos, brand names, trade names, service marks, images, photographs, videos, audio clips, digital downloads, data compilations, software, code, and the overall look and feel of our website and platform (collectively, the "Intellectual Property").

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our website and Services for personal, non-commercial purposes only. This license does not include the right to:

• Reproduce, distribute, display, or perform any portion of the Intellectual Property without prior written consent from Seasons Pizza.
• Create derivative works based on any of our content, branding, or proprietary materials.
• Use our trademarks, logos, or trade dress in any manner that is likely to cause confusion, mislead consumers, or disparage our brand.
• Frame, mirror, or scrape any content from our website for display on a third-party platform without authorization.

Any unauthorized use of our Intellectual Property may result in legal action, including claims for injunctive relief, monetary damages, and attorneys' fees under applicable federal and state intellectual property laws.

If you believe that any content on our website infringes upon your copyright, please notify us in accordance with the Digital Millennium Copyright Act (DMCA, 17 U.S.C. § 512) by sending a written notice to [email protected].

6. Payment Terms and Pricing

Seasons Pizza accepts various forms of payment for online and in-person orders, including major credit cards, debit cards, and other payment methods as indicated at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize Seasons Pizza to charge the applicable fees to that payment method.

6.1 Pricing

All prices listed on our website are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes where required. Prices may change at any time without prior notice. The price displayed at the time of order confirmation will be the price charged for that transaction, subject to any applicable discounts, promotional codes, or loyalty rewards applied at checkout.

6.2 Order Confirmation and Charges

Upon placing an order, you will receive an order confirmation via email or on-screen notification. Seasons Pizza reserves the right to cancel or refuse any order for any reason, including but not limited to unavailability of menu items, errors in pricing or product descriptions, or suspected fraudulent activity. In the event of a cancellation, any charges will be fully refunded to the original payment method within a reasonable time frame.

6.3 Refunds and Cancellations

If you are unsatisfied with your order or have experienced a quality issue, please contact our customer support team at [email protected] within twenty-four (24) hours of receiving your order. Refunds or replacements are issued at the sole discretion of Seasons Pizza and in accordance with applicable consumer protection laws. We do not generally accept cancellations once an order has entered preparation.

6.4 Promotional Codes and Discounts

Promotional codes and discount offers are subject to their individual terms and conditions, are non-transferable, cannot be combined with other offers unless expressly stated, and have no cash value. Seasons Pizza reserves the right to modify or revoke any promotional offer at any time in its sole discretion.

7. Food Allergen and Dietary Information

Seasons Pizza endeavors to provide accurate allergen and nutritional information on our menu. However, our food is prepared in facilities that handle common allergens, including wheat, dairy, eggs, tree nuts, peanuts, soy, fish, and shellfish. Cross-contamination is possible, and we cannot guarantee that any menu item is completely free of allergens.

If you have a known food allergy, intolerance, or dietary restriction, it is your responsibility to communicate this information to our staff when placing your order and to independently verify the suitability of any menu item for your dietary needs. Seasons Pizza shall not be liable for any allergic reactions, adverse health events, or other consequences arising from your consumption of our products, to the fullest extent permitted by applicable law.

8. Disclaimers — Services Provided "As-Is"

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SEASONS PIZZA PROVIDES ITS WEBSITE, ONLINE PLATFORM, AND ALL RELATED SERVICES ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

SEASONS PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT, MENU INFORMATION, PRICING, OR AVAILABILITY DATA ON OUR WEBSITE.
• WARRANTIES THAT OUR WEBSITE OR SERVICES WILL OPERATE WITHOUT INTERRUPTION, ERRORS, OR DEFECTS, OR THAT ANY DEFECTS WILL BE CORRECTED.
• WARRANTIES THAT OUR WEBSITE OR SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

The above disclaimers apply to the fullest extent permitted under applicable federal and state law in the United States. Some states do not allow the exclusion of implied warranties; therefore, some of the above exclusions may not apply to you.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, SEASONS PIZZA, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, OUR SERVICES, WEBSITE, OR PRODUCTS.

THIS LIMITATION INCLUDES, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, PERSONAL INJURY, OR ANY OTHER INTANGIBLE LOSSES, EVEN IF SEASONS PIZZA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL SEASONS PIZZA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO SEASONS PIZZA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION APPLY TO ALL THEORIES OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE. SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY; AS A RESULT, SOME PORTIONS OF THIS SECTION MAY NOT APPLY TO YOU.

10. Indemnification

You agree to defend, indemnify, and hold harmless Seasons Pizza, its parent companies, subsidiaries, affiliates, and their respective officers, directors, employees, contractors, agents, licensors, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of or access to our Services;
• Your violation of any provision of these Terms of Service;
• Your violation of any applicable federal, state, or local law or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or rights of publicity;
• Any content or information you submit, post, or transmit through our Services;
• Any fraudulent, abusive, or otherwise improper use of your account or our Services; or
• Any claim that your use of the Services caused damage to a third party.

Seasons Pizza reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with Seasons Pizza in asserting any available defenses.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Seasons Pizza. We have no control over the content, privacy practices, or terms of service of any third-party websites and accept no responsibility or liability for them. The inclusion of any third-party link does not constitute an endorsement, recommendation, or approval by Seasons Pizza.

When using third-party delivery services or payment processors integrated with our platform, you may also be subject to those third parties' respective terms of service and privacy policies. We encourage you to review such policies before engaging with third-party services.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information in connection with our Services is governed by our Privacy Policy, which is incorporated into these Terms by reference and available on our website at pizzaseasons.digital. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

We comply with applicable United States federal and state privacy laws, including, where applicable, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act, 15 U.S.C. § 41 et seq.), and other applicable data protection regulations.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the applicable state laws of the state in which Seasons Pizza is registered and primarily operates, without regard to any conflict of law principles that would require application of the laws of any other jurisdiction.

Subject to the arbitration provision below, any legal action or proceeding arising out of or relating to these Terms, your use of our Services, or your relationship with Seasons Pizza shall be brought exclusively in the appropriate federal or state courts located in the applicable jurisdiction of Seasons Pizza's principal place of business. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to such jurisdiction or venue.

Your use of our Services is also subject to applicable federal laws, including the Federal Trade Commission Act governing unfair or deceptive acts and practices in commerce, and any other applicable federal consumer protection statutes.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to first contact Seasons Pizza at [email protected] and provide a written description of your claim, the specific relief you are seeking, and your contact information. Seasons Pizza will attempt to resolve your concern informally within thirty (30) calendar days of receiving your written notice. If the dispute is not resolved within that period, either party may proceed to formal dispute resolution.

14.2 Binding Arbitration

EXCEPT AS SET FORTH BELOW, YOU AND SEASONS PIZZA AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF, OR YOUR USE OF THE SERVICES, SHALL BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, RATHER THAN IN COURT.

Arbitration shall be conducted by a recognized arbitration provider, such as the American Arbitration Association (AAA) or JAMS, in accordance with their then-current rules for consumer disputes. The arbitration shall take place in the United States, and the arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND SEASONS PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING.

14.4 Exceptions

Notwithstanding the above, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights, prevent imminent harm, or preserve the status quo pending arbitration. Claims for amounts under the applicable small claims court threshold may also be brought in small claims court.

15. Term and Termination

These Terms of Service are effective from the date you first access or use our Services and shall remain in full force and effect for as long as you continue to use our Services or maintain an account with Seasons Pizza.

Seasons Pizza reserves the right, in its sole discretion, to suspend, restrict, or terminate your access to all or any portion of our Services at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to, violations of these Terms, suspected fraudulent activity, abusive behavior toward staff or other customers, or technical or operational needs.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Termination of your account does not relieve you of any obligations that arose prior to the termination date, including any outstanding payment obligations.

Upon termination, your license to use our Services will automatically terminate, and you must cease all use of our website, platform, and related materials. Provisions of these Terms that by their nature should survive termination shall survive, including sections on Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

16. Changes to These Terms

Seasons Pizza reserves the right to modify, update, or revise these Terms of Service at any time, at its sole discretion. When we make changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an on-screen notification at the time of their next login.

Your continued use of our Services following the posting of revised Terms constitutes your binding acceptance of those changes. If you do not agree to any revised Terms, you must stop using our Services and, if applicable, close your account. It is your responsibility to review these Terms periodically to stay informed of any updates.

We will not apply changes retroactively to disputes that arose before the effective date of the revised Terms, unless required by applicable law.

17. Severability

If any provision, clause, or portion of these Terms of Service is found to be invalid, illegal, unenforceable, or in conflict with applicable law by a court or arbitrator of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall be binding on the parties as if the invalid provision had never been included.

The failure of Seasons Pizza to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision or of any other right or provision.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices, policies, or guidelines published by Seasons Pizza on our website, constitute the entire agreement between you and Seasons Pizza with respect to your use of our Services and supersede all prior agreements, representations, understandings, and negotiations, whether written or oral, relating to the subject matter herein.

No oral statement, representation, or promise made by any employee or representative of Seasons Pizza shall modify or supplement these Terms unless made in writing and signed by an authorized representative of Seasons Pizza.

19. Force Majeure

Seasons Pizza shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions, civil unrest, strikes, supply chain disruptions, utility failures, internet outages, or third-party service provider failures. In the event of a force majeure event, Seasons Pizza will make reasonable efforts to resume normal operations as quickly as practicable.

20. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service or our Services, please contact us using the information below. We aim to respond to all inquiries within a reasonable time frame during regular business hours.